Category: Product Development

New Year’s Resolutions and Consumer Aspirations

The notion of a new year brings a sense of a fresh start, a chance to start anew. This is the time of year when 45% of US adults will think about their lives and imagine what they want most to happen in the next year as they make New Year’s Resolutions. These resolutions are really […]

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Creating Products that Resonate: Feel Your Customers’ Emotions

What emotions do your consumers experience in the context in which your product or service is used? Do their emotions change before, during and after an experience with your product or service? In order to build lasting relationships with your target audience, you first have to understand them. Learning how your consumer feels in the […]

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Evaluating New Product Ideas

I am often asked to design qualitative research to provide my clients with insights about their customers’ reactions to their new prototypes or products. I enjoy designing and conducting this type of research because I am able to leverage my experience as a former product developer for a Fortune 100 company. I believe what sets […]

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Understanding the Ideal Experience

Understanding the Ideal Experience An understanding of your target audience’s ideal experience can set the direction for future marketing and product development efforts. Throughout my career, whether developing products at P&G or helping clients gather insights about their target audiences, understanding what the consumer believes would be the ideal experience has been crucial for business success. […]

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Delighting Your Customers

Consumer delight should be the driving force or the high bar that marketers and product developers strive to achieve. A delighted consumer is a satisfied consumer; a long-term consumer is a more profitable consumer. Consumer delight is the moment that occurs when someone using your product or services finds their emotional and physical needs well satisfied and […]

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